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United Outcomes teams up with your internal Operations, Safety and Security as well as Risk and Compliance senior leaders to support them in creating safety and resilience.
United Outcomes go beyond a ‘tick-box’ exercise to truly enhance your employees skills in personal safety, keeping them safe, helping managing crises and de-escalation to ensure confidence is maintained.
United Outcomes offers a comprehensive suite of strategic and operational training programmes designed to equip organisations with the skills and knowledge needed to thrive in today’s complex environment. We provide specialised operational training such as Safety in Conflict Zones, Breakaway Training, Critical Incident Management, and Investigation Training, ensuring that your teams are prepared to handle high-risk scenarios and respond effectively to crises.
With United Outcomes, your organisation will be equipped to operate safely, efficiently, and with resilience, regardless of the challenges you face.
At United Outcomes, our Conflict in the Workplace Training is designed to help teams and leadership navigate and resolve interpersonal conflicts effectively.
Conflict is a natural part of any work environment, but how it is managed can significantly impact team harmony, effectiveness, and overall productivity. Our training equips participants with the skills and strategies needed to address and resolve conflicts constructively, fostering a collaborative and efficient work environment.
United Outcomes provides Conflict in the Workplace Training that empowers teams and leaders to manage and resolve conflicts effectively, enhancing workplace harmony and productivity.
By equipping your organisation with these crucial skills, we help create a collaborative environment where conflicts are handled constructively, leading to improved effectiveness and efficiency.
We start by helping participants understand the root causes and dynamics of workplace conflict, including interpersonal issues, communication breakdowns, and organisational factors. Training includes recognising different types of conflict and their potential impact on team performance and morale.
Participants learn advanced communication techniques to facilitate open, respectful, and effective dialogue during conflicts. Training covers active listening, assertive communication, and techniques for expressing concerns and needs without escalating tensions.
We provide a range of conflict resolution strategies and tools to help teams address and resolve disputes in a constructive manner. Participants learn methods such as negotiation, mediation, and problem-solving to reach mutually agreeable solutions and restore harmony.
Training includes practical techniques for de-escalating heated situations and managing emotions during conflicts. Participants are taught how to calm tense interactions and redirect discussions towards productive outcomes.
We focus on creating a collaborative work culture where conflicts are seen as opportunities for growth and improvement. Training includes strategies for fostering teamwork, mutual respect, and a positive work environment that supports effective conflict management.
For leaders, we provide specialised training on how to manage and resolve conflicts within their teams, including how to model effective conflict resolution behaviours. Leaders learn how to support their teams through conflicts, mediate disputes, and implement organisational policies for conflict management.
We help organisations develop and implement conflict prevention policies and procedures to minimise the occurrence of conflicts. Training includes creating clear communication channels, setting expectations for behaviour, and establishing processes for addressing issues before they escalate.
We guide teams through post-conflict resolution steps to ensure that issues are fully addressed and that relationships are repaired. Training includes how to conduct follow-up meetings, evaluate the resolution process, and apply lessons learned to prevent future conflicts.
Training and learning need to provide a measurable impact for organisations and their employees. Our training and development services are designed to not only provide a measurable impact, but a sustainable one.
At United Outcomes, our Incident Management Training is crafted to equip both teams and leaders with the expertise needed to effectively respond to and manage incidents. Whether dealing with emergencies, operational disruptions, or critical incidents, our training ensures that your organisation can handle crises swiftly and efficiently, minimising impact and restoring normal operations with resilience.
United Outcomes provides Incident Management Training that empowers your teams and leadership to respond to and manage incidents with confidence and efficiency. By equipping your organisation with these crucial skills, we help ensure that you can navigate crises effectively, minimise disruptions, and maintain operational resilience.
We introduce structured incident management frameworks that provide clear guidelines for handling various types of incidents, from initial response through recovery. Our frameworks include protocols for communication, coordination, and resource allocation to ensure a well-organised and effective response.
Training focuses on developing effective communication plans and strategies for managing internal and external communications during an incident. Participants learn how to deliver clear, consistent messages, manage media relations, and maintain stakeholder trust throughout the crisis.
We cover essential emergency response procedures, including evacuation plans, first aid, and safety measures, tailored to your organisation’s specific needs. Participants practice these procedures through simulations and drills, ensuring preparedness for real-world scenarios.
We train teams on incident command principles and the roles and responsibilities of different stakeholders in managing an incident. Training includes coordination techniques for working with emergency services, internal teams, and external partners to manage the incident effectively.
Our training includes methods for assessing risks associated with incidents and implementing mitigation strategies to reduce potential harm. Participants learn how to identify vulnerabilities, assess potential impacts, and take proactive measures to address and minimise risks.
We guide teams through the process of conducting post-incident reviews to evaluate the response and identify areas for improvement. Training includes best practices for documenting incidents, analysing performance, and implementing lessons learned to enhance future incident management.
We assist in developing and refining business continuity plans to ensure that critical operations can continue during and after an incident. Participants learn strategies for rapid recovery and restoring normal operations, including resource management, recovery timelines, and stakeholder communication.
At United Outcomes, our Breakaway Training is designed to equip individuals and teams with essential skills for safely and effectively disengaging from threatening situations. Whether faced with physical confrontations or situations where escape is necessary, our training ensures that participants can navigate such scenarios with confidence, reducing the risk of harm and enhancing personal safety.
United Outcomes provides Breakaway Training that prepares your teams and individuals to handle threatening situations effectively and safely. By mastering these essential skills, your organisation can enhance personal safety, reduce risk, and maintain a secure working environment.
We teach a range of practical breakaway techniques and defensive manoeuvres designed to help individuals free themselves from holds or physical restraints. Training includes methods for maintaining personal safety while disengaging, including leveraging body mechanics and applying pressure points.
Participants learn how to assess and recognise potentially dangerous situations early, enabling proactive measures to avoid or de-escalate conflict before it escalates. Training covers strategies for improving situational awareness and responding effectively to various types of threats.
We provide techniques for de-escalating aggressive or hostile situations, focusing on verbal communication and non-verbal cues to diffuse tension. Participants learn how to manage confrontational interactions through calm and assertive communication, reducing the likelihood of physical altercations.
Training includes realistic scenario-based drills that simulate various threatening situations, allowing participants to practice breakaway techniques in a controlled environment. These drills help individuals develop muscle memory and confidence in their ability to respond effectively under pressure.
We cover key principles of personal safety and self-defence, including how to position oneself to minimise vulnerability and respond to physical threats. Participants learn how to use their environment and available resources to enhance their safety during a breakaway situation.
Training includes guidance on the legal and ethical aspects of using breakaway techniques, ensuring participants understand the boundaries and responsibilities associated with self-defence. We emphasise the importance of using techniques proportionately and only when necessary to protect oneself.
We ensure that breakaway training is aligned with your organisation’s health and safety policies, integrating the skills into broader security and emergency response plans. Training includes how to apply breakaway techniques in compliance with organisational protocols and procedures.
At United Outcomes, our Personal Safety and Protection Training is designed to empower individuals and teams with the essential skills and knowledge needed to safeguard themselves in various environments. Whether dealing with potential threats in the workplace, during travel, or in everyday situations, our training ensures that participants are equipped to manage risks effectively and enhance their personal security.
United Outcomes offers Personal Safety and Protection Training that equips your teams and individuals with the tools and knowledge needed to enhance their personal security and handle potential threats effectively. By fostering a culture of awareness and preparedness, we help ensure a safer environment both within and outside the workplace.
We train participants to recognise potential threats and assess risks in their environment, enabling proactive measures to enhance personal safety. Training covers methods for identifying warning signs and evaluating the level of threat in different scenarios
Participants learn how to improve their situational awareness, focusing on observing their surroundings and detecting unusual or suspicious behaviour. We teach techniques for staying alert and responsive to potential hazards, helping individuals avoid dangerous situations before they escalate.
Our training includes practical strategies for maintaining personal safety, such as safe travel practices, securing personal belongings, and avoiding risky behaviours. Participants gain insights into creating safety plans and routines that minimise vulnerability in various settings.
We provide instruction in self-defence techniques that enable individuals to protect themselves if confronted with physical threats. Training includes basic self-defence moves, defensive postures, and methods for escaping from physical confrontations safely.
Participants learn effective de-escalation techniques to manage and diffuse confrontational situations through verbal and non-verbal communication. Training covers conflict resolution strategies that help individuals handle disputes calmly and prevent escalation.
We include essential emergency response skills, including first aid training and basic life-saving techniques to manage injuries until professional help arrives. Participants learn how to respond to medical emergencies and provide initial care in critical situations.
We ensure that personal safety and protection skills are integrated into broader workplace safety policies and emergency response plans. Training includes guidance on how to apply these skills within the context of your organisation’s specific safety protocols.
Our Conflict Zone and Risk Region Safety Training is meticulously designed to prepare individuals and teams for operating safely and effectively in regions experiencing conflict or instability. Whether for humanitarian missions, business operations, or government assignments, our training equips participants with the essential skills and knowledge needed to navigate high-risk environments, minimise danger, and respond appropriately to emerging threats.
United Outcomes provides Risk Region and Conflict Zone Safety Training that equips your teams and individuals with the skills and confidence to operate safely in high-risk areas. By preparing for the unique challenges of conflict zones, we help ensure that your operations are conducted securely, allowing you to focus on your mission with enhanced safety and effectiveness.
We conduct detailed risk assessments to identify the specific threats and security challenges present in conflict zones. Training includes techniques for analysing the security landscape, understanding the dynamics of the conflict, and evaluating the impact on operational safety.
Participants learn critical personal safety measures, including how to avoid high-risk areas, manage personal security, and maintain a low profile in volatile environments. We cover practical strategies for safeguarding belongings and implementing effective security protocols to protect individuals and teams.
Training includes comprehensive emergency preparedness guidelines, focusing on how to respond to immediate threats such as armed attacks, kidnappings, or civil unrest. Participants are taught to develop and implement emergency response plans, including evacuation routes, secure meeting points, and communication strategies.
We provide guidance on health risks specific to conflict zones, including necessary vaccinations, preventive measures, and access to medical care. Training covers first aid skills, managing health emergencies, and finding medical support in challenging environments.
Participants learn safe travel practices, including secure transportation options, navigation strategies, and procedures for avoiding ambushes or roadblocks. We teach how to plan and execute safe movements within conflict zones, including the use of local intelligence and real-time information.
Training includes cultural awareness to help participants understand and respect local customs, traditions, and socio-political dynamics. We focus on strategies for effective and respectful interaction with local populations, reducing the risk of misunderstandings and enhancing safety.
We prepare participants for managing crises in conflict zones, including maintaining effective communication with team members, headquarters, and local authorities. Training covers how to handle high-pressure situations, make critical decisions quickly, and report incidents accurately.
Our training aligns with your organisation’s existing security protocols and risk management plans, ensuring that conflict zone safety skills are integrated into broader operational strategies. Participants receive guidance on adhering to organisational security measures and protocols specific to conflict zone operations.
Our Lone Worker Safety Training is specifically designed to ensure that individuals working alone are equipped with the skills and knowledge to operate safely and effectively, regardless of their environment. Whether working remotely, in isolated areas, or in situations where they are the sole person on-site, our training empowers lone workers to manage risks, maintain their safety, and respond appropriately to any incidents that may arise.
United Outcomes offers Lone Worker Safety Training that empowers individuals to work safely and confidently when alone. By equipping lone workers with essential skills and knowledge, we help ensure that they can manage risks effectively, maintain their safety, and contribute to a secure working environment.
We provide comprehensive risk assessments to identify potential hazards and safety concerns associated with lone working environments. Training includes techniques for evaluating risks and implementing control measures to mitigate potential dangers.
Participants learn essential personal safety protocols, including how to secure their environment, manage personal security, and handle interactions with others safely. We cover strategies for maintaining awareness and vigilance while working alone to prevent and respond to potential threats.
Training includes guidelines for preparing for and responding to emergencies, such as medical incidents, accidents, or security threats. Participants are taught how to develop personal emergency response plans, including communication procedures, emergency contacts, and access to support services.
We provide practical advice on safe work practices specific to lone working scenarios, including equipment safety, safe handling of materials, and risk management. Participants learn how to implement and follow safety protocols to minimise the risk of accidents and injuries.
Training covers the use of communication tools and monitoring systems to ensure that lone workers can stay in contact with supervisors and emergency services. Participants learn about the importance of regular check-ins, reporting procedures, and using technology to maintain safety and alert others if needed.
We provide basic self-defence techniques and personal protection strategies to help lone workers respond effectively to any physical threats or confrontations. Training includes methods for assessing and managing potential risks in situations where personal safety may be compromised.
Training includes strategies for managing mental health and wellbeing while working alone, focusing on maintaining psychological resilience and coping with isolation. Participants learn how to recognise signs of stress or burnout and access support resources to maintain overall wellbeing.
We ensure that lone worker safety skills are integrated into your organisation’s existing safety policies and procedures, aligning training with broader risk management strategies. Participants receive guidance on adhering to organisational safety requirements and reporting any safety concerns or incidents.
