Industries

We unite with you to chart uncertainties, integrate resilient strategies and pave the way for ongoing security and growth.
Industries

Meeting evolving challenges

This era is marked by rapid and extensive change, occurring amidst economic and geopolitical ambiguity. While this new landscape introduces a plethora of risks, it also offers substantial opportunities for those prepared to embrace disruption’s positive aspects.
Industries

UO Supports Industries facing the biggest challenges in security, compliance & resilience

01.

Hotels

Hotels sit squarely within Martyn's Law, and often at more than one threshold at once. A hotel's public areas, function suites and conference facilities are assessed on the number of people reasonably expected at the same time — so larger properties frequently fall into the enhanced tier of the Terrorism (Protection of Premises) Act 2025, while a single venue may also host qualifying events that carry duties of their own. What makes the sector distinctive is its mix of uses under one roof: guest accommodation, restaurants and bars open to the public, weddings, conferences and ticketed events, each with a different risk profile. The task is to assess the property as a whole rather than treat each function in isolation.

United Outcomes helps hotels meet their duties without disrupting the guest experience. We assess terrorism risk across the full footprint — lobbies, event spaces, car parks and the approach and arrival points where people gather — and translate it into proportionate public-protection procedures, EILC measures that integrate with existing front-of-house and duty-management routines, and ACT-aligned training for reception, events and security staff. For properties in the enhanced tier, we develop the documented public-protection plan and the assurance evidence designated senior individuals need for the SIA.

We understand the realities of a working hotel: continuous public access, fluctuating occupancy, and the need to keep security discreet without compromising it. We help you build protective security that is proportionate, guest-friendly and genuinely deliverable across every part of the property.

02.

Sport Events and Venues

Sports venues sit at the most demanding end of Martyn's Law. Stadiums, arenas and large grounds almost always exceed the 800-person threshold, placing them in the enhanced tier of the Terrorism (Protection of Premises) Act 2025. What makes them distinctive is that they already operate under a separate safety regime — safety certificates under the Safety of Sports Grounds Act 1975 and the Green Guide. Martyn's Law doesn't replace these; it sits alongside them, and the task is to reconcile both into one coherent operating model.

United Outcomes helps sports venues meet their enhanced-tier duties without duplicating that existing framework. We assess terrorism risk across the full matchday footprint — including the queuing areas outside the secure perimeter, where much of the contemporary threat now concentrates — and translate it into a documented public-protection plan, EILC procedures that integrate with existing stewarding, ACT-aligned training, and assurance reviews that give designated senior individuals the evidence they need for the SIA.

This is work our team has led at the highest level — former counter-terrorism commanders who have run security for international football, the London 2012 Olympics and the Birmingham 2022 Commonwealth Games. We understand the realities of a live venue, and help you build protective security that is proportionate, certificate-compatible and deliverable on matchday.

03.

Education

Education settings span the full range of Martyn's Law. Large universities — with their arenas, theatres, halls and event spaces — frequently fall into the enhanced tier of the Terrorism (Protection of Premises) Act 2025, while many secondary schools, sixth forms and larger primaries sit in the standard tier. What makes the sector distinctive is that schools and colleges already operate established lockdown and safeguarding regimes. Martyn's Law doesn't replace these; it sits alongside them, and the task is to align the new public-protection duties with existing safeguarding and emergency procedures rather than bolt on a parallel system.

United Outcomes helps education settings meet their duties without duplicating what's already in place. We assess terrorism risk across the full site footprint — including open campuses, shared event spaces and the arrival and dispersal points where crowds gather — and translate it into proportionate public-protection procedures, EILC measures that build on existing lockdown plans, and ACT-aligned training for staff. For universities in the enhanced tier, we develop the documented public-protection plan and the assurance evidence designated senior individuals need for the SIA.

We understand the realities of an education environment: open access, large transient populations, and the duty of care owed to students and staff. We help you build protective security that is proportionate, safeguarding-compatible and genuinely deliverable on site.

04.

Tourism and Entertainment

Tourism and entertainment venues are among the largest-capacity sites covered by Martyn's Law. Museums, galleries, theme parks, leisure parks, shopping centres and cinema complexes routinely exceed the 800-person threshold, placing them in the enhanced tier of the Terrorism (Protection of Premises) Act 2025, and many host qualifying events on top. What makes the sector distinctive is its scale and openness: large, often free-to-enter sites with very high transient footfall, multiple entrances, and few natural choke points. Shopping centres add a further complication — multiple tenants under one roof, where responsibility for public protection has to be agreed between the landlord and individual operators rather than assumed.

United Outcomes helps these venues meet their duties without degrading the visitor experience that draws people in. We assess terrorism risk across the full site footprint — concourses, queues, car parks and the open approach areas where crowds gather before entry — and translate it into proportionate public-protection procedures, EILC measures that integrate with existing operations and crowd management, and ACT-aligned training for front-of-house, security and control-room staff. For enhanced-tier sites we develop the documented public-protection plan and the assurance evidence designated senior individuals need.

This is work our team has led at the highest level — former counter-terrorism commanders and senior police officers with deep experience of protecting public spaces and major events. We understand the realities of a high-footfall attraction: open access, large crowds, and the need to keep security visible enough to reassure without dominating the visit. We help you build protective security that is proportionate, visitor-friendly and genuinely deliverable across the whole site.

05.

Event Venues (conference centres, event spaces)

Events venues are where Martyn's Law applies at its most layered. Conference centres, exhibition halls and dedicated event spaces almost always exceed the 800-person threshold, placing the premises in the enhanced tier of the Terrorism (Protection of Premises) Act 2025 — and the events they host frequently qualify in their own right, creating a dual duty. What makes the sector distinctive is that the use of the space changes constantly: the same hall might hold a seated conference one day and a standing exhibition the next, each with a different capacity, layout and risk profile. Responsibility is shared, too, between the venue operator and the organisers who hire it — so the question of who holds which duty has to be settled deal by deal.

United Outcomes helps events venues meet their duties without slowing down the business of booking and turning around events. We assess terrorism risk across the full footprint — halls, breakout spaces, loading areas and the registration and queuing points where crowds concentrate — and translate it into flexible public-protection procedures that scale with each event, EILC measures that integrate with existing event-management and stewarding routines, and ACT-aligned training for venue and event staff. For enhanced-tier premises we develop the documented public-protection plan and the assurance evidence designated senior individuals need for the SIA.

We understand the realities of a working venue: variable layouts, tight turnarounds, and the divided responsibility between operator and organiser. We help you build protective security that is proportionate, adaptable across every event, and genuinely deliverable on the day

06.

Civil Protection & Safety

In the critical domain of Civil Protection and Safety, safeguarding communities and infrastructure while maximising resilience is paramount. United Outcomes specialises in business resilience and recovery, crafting strategic threat, risk, harm, and opportunity assessments tailored specifically to the unique challenges faced by civil protection and safety organisations. We support you to design and implement robust critical incident management protocols, develop terrorism risk plans and become adept at crisis management.

Our team provides specialised personal safety awareness and training programs for your personnel, within our protecting your workforce solutions we prioritise the security and well-being of your teams and the public.

Our expertise extends to implementing innovative civil protection and safety measures, leveraging innovative strategies and technologies to enhance preparedness and response capabilities. We ensure seamless coordination and response even amidst unforeseen emergencies, safeguarding lives and minimising damage. Through our business security solutions, we offer diligent physical security measures and investigative capabilities, fortifying civil protection and safety organisations against potential threats, ensuring a safer and more resilient society for all.

07.

NGO

In the multifaceted landscape of Non-Governmental Organisations (NGOs), safeguarding personnel and resources while maximising impact is paramount.

United Outcomes consultancy specialises in tailoring strategic threat, risk, harm, and opportunity assessments to the unique challenges faced by NGOs operating in diverse environments. Our business resilience and recovery solutions have been designed to enable you to implement robust critical incident management protocols, develop terrorism risk plans and become adept at crisis management.

With our civil contingency support services, we ensure seamless operations even amidst unforeseen disruptions, safeguarding your ability to deliver essential services and support.

Our expertise extends to providing specialised personal safety awareness training programs for your staff and volunteers. Our protecting your workforce solutions prioritise the security and well-being of your team and beneficiaries, leveraging innovative strategies to protect your organisation's assets and uphold its mission.

Through diligent physical security measures and investigative capabilities, all provided via our business security solutions, we fortify your NGO against potential risks, empowering you to navigate challenges and make a positive impact in communities worldwide.

Testimonials

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