Wildlife Conservation Society (WCS)

WCS Logo

Background

Wildlife Conservation Society (WCS), one of the world’s largest animal charities based in the USA, is dedicated to safeguarding species and habitats globally.

The Task

In 2020, WCS sought to enhance the skills of its leadership team and senior partners in Southeast Asia. The objectives included:

  • Values-based Leadership and Supervision
  • Strategic and Operational Planning
  • Emotional Intelligence
  • Change Management
  • Strategic Problem-solving and Decision-making

The goal was to bolster capacity and capability in an area facing significant threats.

Our Approach

United Outcomes collaborated closely with WCS over three months to analyse individual profiles, team dynamics, and associated data. Together, we developed a tailored leadership development program encompassing:

  • Online and Face-to-Face Delivery: Leadership models, emotional intelligence theories, scenario-based activities, coaching, mentoring, and assessments.
  • Experiential Learning: Utilising Kolb’s experiential learning cycle to ensure practical application and skill development.
  • Diagnostics: Conducted SWOT analysis and self-evaluation using Johari’s Window principles to personalise the learning journey.

Outputs, Outcomes, and Impact

Creek in rainforest
  • Strategic Leadership Strategy: Established a four-year intelligence-led leadership learning strategy.
  • Competent Senior Leaders: 50 senior leaders assessed and competent in values-based leadership, change management, planning, and decision-making, fostering a risk/opportunity management culture.
  • Academic Validation: The program underwent a full Kirkpatrick Level 4 evaluation, affirming its significant impact on leadership.
  • Personal Leadership Plans: Each cohort member developed a personal leadership plan, empowering them to lead their teams effectively.
  • Increased Capacity: Early indicators show a notable increase in capacity and capability, aligning with WCS’s regional objectives.

United Outcomes stands out in the consulting industry due to our team’s extensive hands-on experience in anti-terrorism and risk management. Unlike traditional consulting firms, United Outcomes employs seasoned risk specialists who have dealt with real-world threats and critical incidents. This practical expertise ensures that the strategies and training programs they deliver are not just theoretical but grounded in real-life application and effectiveness.

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