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United Outcomes unites a team of seasoned risk specialists dedicated to safeguarding you, your team, and your organisation at every turn.
Our mission is to empower you and your staff to recognise, evaluate, and mitigate threats and risks, thereby fortifying the foundation for your success.
Through our collaborative efforts, we not only equip you with essential skills but also build resilience, ensuring sustainable progress and a pathway to enduring success.
At United Outcomes, we specialise in supporting and guiding you through the intricacies of an ever-changing landscape, ensuring you not only meet but exceed regulatory standards to deliver enduring benefits to your customers and communities.
Our focus on fostering a safe, secure and compliant environment ensures you navigate the next phase of your evolution with confidence. As economies and societies undergo challenging and disruptive events, creating safe environments for employees, staff and clients becomes paramount in steering you towards continued, sustainable success.
At United Outcomes, we leverage our expertise and experience to arm you with a comprehensive understanding of threats, risks, and potential harm, enabling you to safeguard what truly matters. Our mission extends to facilitating the delivery of superior quality risk services that employees are proud of, and clients and customers value.
We aim to be the leading and most trusted risk partner in the UK and globally by consistently delivering value to clients while upholding the highest standards of professionalism and integrity.
At United Outcomes, we will go the extra mile, ensuring that every endeavour is marked by unwavering dedication. Our foundation is built upon integrity, where trust and transparency guide our work with you. We operate with the utmost discretion, respecting the confidentiality and sensitivity of each situation.
Moreover, we foster a culture of innovation and learning, continuously striving to push boundaries and explore new horizons. Our team is driven by passion, and every project is delivered with enthusiasm and a relentless pursuit of excellence.
United Outcomes comprises a diverse team of seasoned professionals, each with a wealth of experience and expertise in the broadest range of risk and safety management in the UK and globally. From countering terrorism to ensuring employee and workforce safety across industries, our team members have safely and successfully dealt with some of the highest-risk matters seen in the UK and abroad in recent years.
Drawing from backgrounds in law enforcement, the military, corporate security, and occupational health and safety, we collectively offer a depth of knowledge that spans diverse sectors and scenarios. Our collaborative approach allows us to craft tailored solutions that address the unique challenges faced by you, ultimately fostering environments of safety, resilience and security.
The UO team has extensive experience in protection and includes specialists in risk, threat, security, investigation and programme management. Every team member is committed to delivering excellence and strives to exceed expectations, providing a high-quality, valued, and impactful service to organisations
Alan, with over a decade of board-level experience including roles as CEO and COO, is a distinguished leader specialising in strategic planning, operational execution, and governance. A former Chief Police Officer, his extensive background in organisational transformation and people development is complemented by his qualifications in work-based research and learning. Alan’s expertise is further demonstrated by his role in the COBRA C19 Foresight Group and his involvement with Local Resilience Fora, showcasing his deep understanding of civil contingencies. An experienced leadership coach, Alan is committed to fostering potential across sectors, making him an invaluable asset to United Outcomes’ mission of enhancing organisational resilience and compliance.
Kevin, United Outcomes’ Chief Operating Officer, boasts a distinguished career leveraging his background as a senior police officer to drive organisational excellence. With over a decade in leadership roles, Kevin excels in the coordination of multi-agency operations, underscoring his adeptness in emergency preparedness. Specialising in change management, leadership, and development across various sectors, he has a record of executing projects efficiently, within budget, and to the highest standards. His MBA and Postgraduate Diploma in Management underpin his strategic approach to operational delivery, ensuring United Outcomes’ programs run smoothly and achieve their intended objectives.
James is a visionary C-suite Executive with over 20 years of global leadership experience. With a keen focus on technology and innovation, he focuses on agile operations and cultures that prioritise excellence in efficiency, quality and resilience. James’s expertise in enterprise architecture, digital transformation, and emerging technologies aligns seamlessly with United Outcomes’ commitment to providing comprehensive security and technological solutions. Skilled in building and leading high-performing teams for such clients as Chubb, Bank of America and Blue Cross Blue Shield, he possesses the acumen to empower organisations to navigate complex business and IT landscapes and achieve their goals efficiently and effectively.
Rebecca is a seasoned service improvement professional with 25 years of experience in performance management and service delivery, she has honed expertise in driving business change and program delivery. With a background encompassing roles as an Independent Business Improvement Consultant, Senior Business Analyst, Service Delivery Manager in law enforcement and higher education sectors, she brings a wealth of knowledge in analysing, mapping, and improving service provision. Rebecca’s leadership in delivering core consultancy services and facilitating successful business change aligns with United Outcomes’ focus on program management and service delivery, ensuring clients achieve optimal outcomes and operational excellence.
Bianca Huttner is a seasoned marketing leader with 15 years of experience driving growth for SaaS and Professional Services organisations. She has covered numerous territories including China, the USA, the Middle East, Australia, and Europe. Known for her relationship-oriented approach, Bianca excels in Corporate, Revenue, and Alliances Marketing. Her expertise spans product launches, marketing strategy, and Go-to-Market strategies. She holds a BA in Journalism and Marketing from the University of Johannesburg and has furthered her education at Northwestern Kellogg School of Management and Oxford University.
Mark, the most recent Commander of the West Midlands Regional Counter Terrorism Unit, brings unparalleled expertise in counter-terrorism to United Outcomes. With a distinguished service acknowledged by the award of the Queen’s Police Medal in 2021, Mark’s strategic leadership in counter-terrorism policing across multiple regions has been instrumental. His role in the National Counter Terrorism strategic leadership board and his efforts in delivering the Contest strategy to prevent terrorist attacks highlight his proficiency. Mark led the Counter Terrorism response during the 2022 Birmingham Commonwealth Games and his contribution to national and international security partnerships enhance our capabilities in developing robust anti-terrorism strategies and ensuring the safety and resilience of private sector organisations against terrorism threats.
Nick is a Risk Management Specialist with Cyber Experience but specialising in the insider threat. He offers a rich background highlighted by his service as a Police Chief Inspector and is recipient of the King’s Police Medal. His 29 years of dedicated service across several police services in the UK and also serving with the Home Office encompass investigations, digital intelligence, and the development of strategies to combat the internal and insider threat. Nick is a Chartered Security Professional, a Chartered Manager, a Fellow of the British Computer Society, a Fellow of the Chartered Management Institute, a Fellow of the Institute of Directors and a Fellow of the Security Institute. He is Vice President of the National Police Autism Association and is a visiting Professor at Birmingham City University. He was awarded the Kings Policing Medal in the 2023 King’s Birthday Honours.
Marie brings to United Outcomes an invaluable depth of expertise, particularly in fostering new worker protection under the Protection Act. With a 32-year commendable career in policing, Marie has honed her skills in safeguarding, multi-agency collaboration, and HR practices. Her PIP 2 accreditation and extensive experience in managing complex investigations, alongside her dedication to promoting safe, ethical work environments, positions her as a leading figure in implementing robust worker protection strategies. Marie’s background in education and workplace investigations enriches her approach to conflict resolution, ensuring compliance and enhancing workplace safety and harmony.
Iqbal brings a wealth of experience to United Outcomes as a Compliance, Corruption, and Investigative Specialist. With 31 years of distinguished service in the Metropolitan Police Service, and recently in his role as Director of Crime Academy, Iqbal has honed his expertise in law enforcement, strategic leadership, and change management. His innovative work in developing the Direct Entry Detective Pathway set a new standard in police training, emphasising his commitment to excellence in investigation and public protection. At United Outcomes, Iqbal leverages his extensive knowledge in compliance and professional standards, utilising his analytical skills to drive effective strategies, enhance investigative and ethics training, and foster collaborative solutions to complex challenges.
Peter, United Outcomes’ Civil Contingencies Expert, brings a wealth of experience from a 34-year career in operational policing across the Metropolitan Police Service and Ministry of Defence Police, culminating in seven years at the Chief Officer level. Specialising in the design and delivery of public safety solutions, Peter has an extensive background as a strategic advisor for international consulting firms on IT-based public safety initiatives, including VR training programs. His expertise encompasses multi-agency assessments, consensus building, and the development of emergency response strategies. Peter’s role at United Outcomes leverages his skills in strategic command and leadership, underpinned by his participation in the UK Policing’s Strategic Command Course and distinguished educational achievements, to enhance the firm’s capabilities in crisis management and resilience planning.
Jane has an exemplary background in the Royal Corps of Signals and extensive service in policing, bringing unparalleled expertise to United Outcomes as a Tactical Specialist in Civil Contingency. Her experience spans critical roles such as Tactical Firearms Commander, Counter-Terrorism Security Coordinator, and Public Order Commander, including notable international deployment in the British Virgin Islands post-Hurricane Irma. Jane’s adeptness in coordinating complex operations, mentoring in specialist roles, and her commitment to community engagement and resilience make her an invaluable asset. At United Outcomes, Jane leverages her vast experience to develop and implement strategies that enhance our civil contingency planning and response capabilities, ensuring preparedness and robust crisis management for our clients.
Deb, United Outcomes’ Tactical Specialist in Civil Contingency, leverages a rich 25-year history in policing, where her diverse roles spanned from patrol and local policing to training, custody duties, public order tactical advisor, and pursuit commander. Transitioning from construction to policing in her 30s, Deb has excelled in frontline positions, bringing a unique perspective to civil contingency planning. Her work in supporting individuals with specific learning difficulties underlines her commitment to maximising potential and fostering inclusive environments. At United Outcomes, Deb leverages her deep tactical and training knowledge to boost organisational resilience. She concentrates on equipping businesses to handle civil emergencies efficiently while ensuring they represent and serve the diverse communities around them.
Brian, with his extensive 30-year background in policing and subsequent expertise in HR and mediation, is United Outcomes’ Grievance Management Specialist. His journey from a seasoned police officer to an accredited ACAS Mediator and CIPD HR professional equips him with a unique blend of investigative acumen and human resources management skills. Brian specialises in de-escalating workplace conflicts, conducting thorough internal investigations, and steering mediation sessions towards mutually beneficial resolutions. His commitment to fostering harmonious workplace environments by addressing grievances head-on aligns with United Outcomes’ mission to enhance organisational health and reduce the risk of costly litigation, ensuring businesses maintain their integrity and thrive.
Jude, United Outcomes’ lead for Strategic Leadership and People Service, possesses over 15 years of experience at the executive director level, enriching our team with her profound expertise in human resources and organisational development. With a notable background at Police Scotland and other prestigious organisations, Jude excels in building leadership resilience, enhancing workforce capacity and capability, and championing diversity and inclusion. Her dedication to creating inclusive workplaces and her extensive experience across a spectrum of HR disciplines, including talent management and leadership development, make her instrumental in guiding United Outcomes’ strategic HR leadership, ensuring our clients and our team benefit from transformative HR and organisational development strategies.
Rob, United Outcomes’ Executive Leadership Trainer, brings over 30 years of international experience in training, coaching, and mentoring across diverse sectors, including private, public, and charity organisations worldwide. His extensive educational background, featuring an MA in International Studies and an MBA, complements his practical experience in leadership development. Rob specialises in emotional intelligence, utilising EQ-i 2.0 & EQ360 tools to enhance executive coaching and mentoring programs. His global experience, coupled with a deep understanding of emotional intelligence, positions him uniquely to lead United Outcomes’ training programs, fostering a culture of leadership excellence and strategic thinking among executives in the UK and beyond.
