Public Services

Strategy

Brexit, Immigration, Environment, Crime and Housing are some of the biggest issues facing the the UK. United Outcomes helps you prepare your leadership and created proactive strategies to address emerging challenges.

Operations

United Outcomes go beyond ‘tick-box’ exercises to effectively enhance your public service operations with assessment, planning, management and execution. Our deep experience in HR, training and security have been successfully leveraged across all sectors of public service.

Given the constraints of limited resources and rapidly growing demand and advancing risks, public service organisations that embrace continuous innovation can significantly impact outcomes for both individuals and communities. United Outcomes provides both strategic and operational support, distinguished by our extensive experience working for the public sector, and more uniquely, in the public sector

Who We Help

United Outcomes’ Public Services practice offers services across all areas of Public Service

 
Scottish parliament

How We Help

Communities and businesses rely on the public sector for service stability and continuity; however, with social, economic, environmental and safety issues a growing challenge, the Public Services sector is having to adapt at an extraordinary pace and approach new and old issues with innovation far beyond embracing new technology.

Processes, People and Priorities will define the way forward and United Outcomes supports with just that.

Our team have run major programmes within Local Authorities, Public Health, Police, Prison, and Fire Services to support scalable and manageable transformation that ensures a lasting outcome.

Strategy

Recognising the strain of limited resources amidst growing demands and advancing risks, United Outcomes helps public service organisations embrace continuous innovation to deliver impactful outcomes.

United Outcomes specialises in transformation and improvement programmes, ensuring these services can adapt to changing societal, economic, and environmental conditions, while maintaining stability and continuity for the communities they serve.

Operations

Leveraging extensive experience within the public sector, the firm offers practical solutions that enhance operational effectiveness across diverse areas, including Local Government, Public Health, Defence, and Public Safety.

By focusing on key elements such as workforce management, process optimisation, and risk mitigation, United Outcomes helps public service organisations navigate challenges like budget constraints, regulatory compliance, and evolving public expectations

01.

Our Services

Central Government

Brexit, Immigration, Environment, Crime and Housing are some of the biggest issues facing the Government in the UK now, and certainly for the foreseeable future. United Outcomes provides support with programmes related to:

  • Executive Leadership
  • Workforce Planning
  • Human Capital, Talent Management and Total Rewards
  • Transformation and Improvement
  • Change Management
  • Performance Management
  • Vendor Management and Supply Chain Sustainability and Integrity

 

Our experts have all worked in the Public Sector, as well as the Private sector, at executive, management, supervisory, frontline and support roles, delivering change and transformation programmes across numerous services for sustainable and scalable outcomes related to leadership, strategy and operations.

02.
Devolved and Local Government

Local Government has never had to do more, with less in its history. Local Authorities have had to balance tightening budgets with higher public expectations, new critical issues and talent transition gaps, United Outcomes stands prepared with our experts to support in a wide variety of areas, including:

 

  • Executive Leadership Training
  • Advancing Career Training
  • Workforce Management
  • Estates and Facilities Security
  • Human Capital, Talent Acquisition and Retention
  • Operational Management
  • Citizen Safety
  • Performance Management
  • Business Case Development  
03.
Defence

With funding uncertainty, cost overruns, skills shortages – including an aging workforce with difficulty attracting young talent – supply chain resilience, environmental and sustainability concerns as well as ongoing public scrutiny, the Defence Industry in the UK is currently navigating change like never before. Below are some of the services that are delivered in a collaborative way with numerous branches within Defence:

  • Evaluation & Studies
  • Talent Transition
  • Human Capital & Talent Management
  • Change management
  • Program & project management
04.
Public Safety

United Outcomes supports public venues prepare for the upcoming Martyn’s Law to counter terrorism. We also provide a wide range of public safety measures to meet the challenges of the growing profile of public place violence and ensuing fear of it, to make places safer and people feel so. We support Libraries, Community Centres, Job Centres and a variety of venues to achieve full compliance and exceed regulations for safety. Our services include:

  • Risk Assessment and Threat Analysis
  • Incident Prevention
  • Security Planning and Implementation
  • Regulatory and Compliance Support
  • Training and Awareness
  • Emergency and Response Planning
05.
Education

Ensuring the safety of students and staff in schools and universities in the UK involves a multifaceted approach that includes robust security measures, comprehensive health protocols, and mental health support.

Schools and universities must implement stringent access controls, such as secure entry points and surveillance systems, to prevent unauthorised access and enhance campus security. Regular emergency drills and clear communication channels for reporting concerns also play vital roles in creating a secure and responsive educational environment.

Above and beyond this, schools will have to comply with Martyn’s Law. United Outcomes can support with a variety of outcomes for both schools and universities in the UK including: 

  • Risk Assessment and Threat Analysis
  • Incident Prevention
  • Security Planning and Implementation
  • Regulatory and Compliance Support
  • Training and Awareness
  • Emergency and Response Planning
06.
Border Services

Border Management is one of the biggest public issues in the UK.

Border Security is paramount with smuggling, trafficking and illegal migration at its highest levels  – and with these issues, organised crime and terrorism have access to the UKs people, businesses and venues. United Outcomes supports in creating resilience through a variety of services including:

  • Executive Leadership Training
  • Personal Safety Training
  • Breakaway Training
  • Conflict Management
  • Investigative Techniques
07.
Public Health

The NHS is a cornerstone of the UK providing meaningful healthcare to all it’s citizens.

NHS staff are under more pressure than ever with backlogs, quotas and deadlines constantly looming, above and beyond this, they are also dealing with increased security threats, violent and anti-social behaviour and critical incidents.

United Outcomes is proud to provide services to support NHS staff and facilities with a range of services including:

  • Executive Leadership Training
  • Estate and facilitates safety
  • Patient Safety (PSIRF)
  • Business Case Development
  • Personal Safety Training
  • Managing emotionally distressed guests and visitors
  • De-escalation skills
  • Crises interventions
  • Persuasive techniques
  • Conflict trigger identification
  • Danger and violence assessment
  • Threat/Risk Contingency Planning
  • Critical Incident Management
07.
Charities

Charities face many challenges in a complex world. They need to build trust, ensure accountability, maintain good governance, and protect their reputation.

Charities must also measure their social impact, work efficiently, and achieve positive impactful results, all while staying focused on effective fundraising, whilst playing a crucial role in solving tough social and environmental issues.

Our team provides a broad range of expertise to help charities tackle these strategic and operational challenges, allowing them to fulfil their mission and make a meaningful impact. United Outcomes has supported a variety of Charities with:

  • Business Case Development
  • Internal and External Investigations
  • Leadership Training
  • Relationship building with Local Authorises
  • Threat Analysis and Mitigation
  • Personal Safety Training
  • Critical Incident Planning

Learn how United Outcomes can meet your critical needs

Learn how we can meet your critical needs

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