Designed by United Outcomes senior ex-policing, counter-terrorism & risk specialists, specifically to support businesses of all sizes
Serve First delivers Enterprise-grade security & GDPR-compliance through their proven platform
Start by creating a free basic assessment to help determine your need for compliance, and where you fit within Bill’s tier system. We provide a preliminary risk profile to guide your next steps.
The assessment takes less than a minute and consists of half a dozen questions that enable us to better understand your business, size and needs.
United Outcomes’ senior risk security specialists and Serve First’s technology experts created this platform to help venue operators manage terrorism risks – simply and effectively.
With this purpose-built tool, you can:
Choose from tiered paid plans tailored to your business type and size. Access advanced features, including multi-user management, multiple venue support, and detailed risk assessments.
Receive instant feedback for each assessment question, powered by an AI educated with our industry-leading experience and expertise. The platform provides clear guidance on areas for improvement, enhancing your business’s risk posture over time.
Generate detailed reports summarising your overall risk profile and scores for each venue or event, enabling informed decision-making and targeted risk mitigation.
Admin users can add and manage Basic Users and Managers, delegate assessments, and assign training. Managers oversee users and tasks, ensuring efficient team operations.
Admin Dashboard: Monitor the overall risk status, assessment scores, and user progress across all assigned profiles.
Manager Dashboard: Track team activities, manage users, and oversee assessments for specific events and venues.
Basic User Dashboard: View training assignments, update personal information, and monitor compliance.
Access a dynamic knowledge base updated with expert-curated content. Our highly-experienced experts manage assessments, metadata, and resources to keep the platform relevant and robust.
One included; additional charged separately
< 799 Attendees*
Basic
One included; additional charged separately
< 1999 Attendees*
Basic
Unlimited
Unlimited
Enhanced
*United Outcomes plans typically correspond to the Martyn’s Law evaluation of your venue(s)/event(s). The FAQs below provide more context on tier and plan evaluation.
Please enter the largest reasonable expected attendance that applies. This may not correspond to the physically largest venue.
Note: Our Standard and Enhanced tiers support up to nine venues. If you have more than nine venues, you will need to contact us regarding an Enterprise purchase.
Schedule 1 applies to the following cases:
Schedule 2 of the Terrorism (Protection of Premises) Act 2025 (Martyn’s Law) is divided into two parts — Part 1 covers excluded premises and Part 2 covers excluded events (please ensure you are familiar with Schedule 2 – linked here). We provide a short summary below, which was current as of March 31, 2026:
Part 1 — Excluded Premises
Parliaments and Devolved Administrations (paragraphs 1–2): Premises occupied for the purposes of either House of Parliament, the Scottish Parliament or Scottish Administration, the Senedd Cymru or Welsh Government, or the Northern Ireland Assembly or a Northern Ireland Department are all out of scope. GOV.UK
Open-access recreation and leisure land (paragraph 3): Parks, gardens, recreation grounds, sports grounds (that are not designated sports grounds), and other open-air premises used for recreation or leisure are generally excluded — but only where they are generally open access. GOV.UK
If the premises have measures to restrict or check access (e.g. payment, ticketing, or membership requirements), they are not excluded and may fall within scope. A charge for specific facilities like tennis courts in an otherwise open-access park can be disregarded. GOV.UK
Transport security premises (paragraph 4): Premises are excluded if any of the following security plans or directions are in force for them: an aerodrome security plan under the Aviation Security Act 1982, a relevant railway asset instruction under the Railways Act 1993, a Channel Tunnel security direction, a port facility security plan under EU Regulation 725/2004, or a port security plan under the Port Security Regulations 2009. (Legislation.gov.uk)
In other words, airports, national rail stations, the Underground, international rail premises, and port facilities already covered by existing transport security legislation are carved out.
Certain events are excluded from being qualifying events. These are events held at premises falling under paragraphs 1–2 (legislatures/devolved administrations) or paragraph 4 (transport security premises) of Schedule 2, as well as events held at premises mainly used for places of worship (Schedule 1, para 9), childcare (para 13), primary and secondary education (para 14), or further education (para 15). GOV.UK
So in summary, the exclusions recognise either that other security regimes already apply (transport hubs, Parliament) or that the nature of the premises makes the Act’s requirements impractical or inappropriate (open-access parks, places of worship and education settings for events).
You can read the full official factsheets on GOV.UK.
If you qualify for Martyn’s Law, it is either under the Standard or Enhanced Tier.
We have tried to keep our plans consistent with this separation, but if you expect over 2000 attendees or need coverage for more than nine venues, you will require our Enterprise plan.
To accurately assess your legal obligations as an event operator, you must know the classification of the venue you are using. If you do not know whether your host venue is classed as an enhanced duty premises, please consult directly with the venue management.
Alternatively, you can complete this form once to evaluate the building’s status (if you know the correct information), then resubmit answering the questions relevant to your event(s).
If you operate a standard duty premises, but are planning to host a one-off event that expects 800 or more attendees at any one time, that specific event may be classed as a ‘qualifying event’ subject to enhanced duty requirements.
Our app will help you determine your event’s legal status and identify the additional public protection measures you may need to implement.
Important Notice: Events at Enhanced Duty Premises
Under the Terrorism (Protection of Premises) Act 2025, if your event is taking place at a venue that is already classed as an ‘enhanced duty premises’ (a qualifying location reasonably expecting 800 or more people), your event is exempt from being categorised as a separate ‘qualifying event’. This is because the venue itself is already legally obligated to maintain the highest tier of public protection measures.
While your event does not require separate registration or assessment under the Act, as the event operator, you have a legal obligation to cooperate with the venue’s designated ‘responsible person’. You must work together to ensure their established public protection measures and public protection procedures are effectively implemented and maintained for the duration of your event.