Investigations & Forensics

of Executives see ESG as important as financial performance¹

0 %

reported procurement fraud is a widespread concern ²

0 %

instances of fraudulent conduct recorded the first half of 2024³

Incidents and disruptions, whether internal or external, can severely impact the confidence of employees, customers, and investors. Whether you’ve encountered a critical human resources issue, a supply chain scandal, or a public safety crisis, the consequences can be far-reaching. United Outcomes works closely with you and your senior leadership team to restore stability and guide your organisation through recovery.

In today’s environment, the threat of business disruption is ever-present, and many organisations will face a crisis at some point. Those that are not adequately prepared or lack a comprehensive resilience programme—including essential capabilities like business continuity, emergency response, and resilience risk facing potentially catastrophic outcomes.

United Outcomes is here to ensure your organisation is equipped to navigate these challenges and emerge stronger.

Supply Chain Investigations & Forensics

Supply chain fraud and ethical incidents are on the rise, with ESG-related failures becoming increasingly prevalent. Many organisations continue to struggle with gaining full visibility into their third and fourth-tier suppliers, making it challenging to identify and address vulnerable links within their supply chains. These tasks often demand specialised skills, time, and resources that may be in short supply.

At United Outcomes, we are committed to empowering organisations globally to achieve comprehensive oversight of their supply chains, including tier three and four suppliers and raw materials from the point of extraction. Our expertise enables your team to protect against fraud, unethical practices, and environmental risks.

Our team is not only proficient in regional assessments, audits, and investigations—even in the most remote areas—but also brings over 30 years of experience in investigations and forensics.

We can help your organisation achieve 85-100% visibility across your supply chain, from raw material extraction to shipping and warehousing, ensuring a secure and resilient supply chain.

Comprehensive Solutions

Supply Chain Mapping: Comprehensive mapping across all tiers and regions.
Identification and Mitigation: Pinpointing vulnerable links and creating robust mitigation plans.
Risk Register: Scoring your entire supply chain against ISO 31000, complete with actionable recommendations
On-Site Audits and Investigations: Conducting thorough on-site assessments of all suppliers.
Training and Capacity Building: Equipping your internal teams to recognise and address unethical supplier and vendor behaviours.
Crisis Communication and Reputation Management: Providing support to manage potential crises and protect your brand’s reputation.

Human Resources Investigations

HR investigations are increasing at a rapid speed by as much as 25% in certain industries. Whilst HR teams are usually capable of running investigations, they are time-consuming, stressful on teams or employees involved in them and it can often be difficult with blind spots to uncover the facts.

United Outcomes provides comprehensive support for HR investigations, ensuring that organisations can effectively address and resolve workplace issues. Our team brings deep expertise in handling complex HR investigations, from allegations of misconduct to compliance breaches, with a focus on integrity, confidentiality, and thoroughness.

We assist in every stage of the process, from initial assessments and evidence gathering to interviews and final reporting. Our approach is tailored to your organisation’s specific needs, ensuring that investigations are conducted impartially and in line with best practices.

With United Outcomes by your side, your organisation can navigate sensitive HR challenges with confidence, maintaining a fair and compliant workplace.

End-to-End Support

Allegation Assessment and Triage: Initial evaluation of complaints or reports to determine the appropriate course of action.
Comprehensive Investigations: Conducting thorough, impartial investigations into workplace misconduct, harassment, discrimination, and other HR-related issues.
Interviewing and Evidence Collection: Expertly managing the process of interviewing witnesses and gathering relevant evidence while maintaining confidentiality.
Compliance Audits: Reviewing organisational policies and practices to ensure adherence to legal and regulatory standards.
Reporting and Documentation: Providing detailed reports and documentation of investigation findings, complete with actionable recommendations.
Training and Capacity Building: Educating HR teams on best practices for conducting investigations and managing sensitive issues.
Crisis Management and Resolution: Offering support in managing the aftermath of HR incidents, including communication strategies and resolution planning.
Mediation and Conflict Resolution: Facilitating mediation between parties to resolve conflicts and prevent future issues.
Policy Review and Development: Assisting in the creation or revision of HR policies to prevent future incidents and ensure a safe, compliant workplace.

Powered by our unique intelligence-led investigations and forensics model, our experts support organisations in responding to, and emerging from, critical incidents and disruptions.

Post Incident Investigation and Forensics

The most critical phase for reputational damage is the days and weeks following a serious or major incident.

United Outcomes offers extensive support to organisations in the critical phase following a major or serious incident, ensuring a thorough and effective resolution process. Our team of experts assists in post-incident analysis, helping organisations understand the root causes and contributing factors of the incident. We provide detailed forensics services, utilising advanced techniques to gather and analyse evidence, which is essential for legal proceedings or internal reviews. Additionally, we aid in developing and implementing corrective actions to prevent recurrence, including policy revisions, staff training, and enhanced monitoring systems.

United Outcomes also offers support in crisis communication, helping organisations manage stakeholder relations and safeguard their reputation. Our holistic approach ensures that your organisation not only addresses the immediate aftermath but also strengthens its resilience against future incidents.

Root Cause Analysis: Identifying the underlying factors that led to the incident to prevent future occurrences.
Forensic Evidence Collection and Analysis: Conducting detailed forensic investigations using advanced techniques to gather and analyse critical evidence.
Corrective Action Planning: Developing and implementing targeted actions to address the issues identified during the investigation.
Crisis Communication Support: Assisting with communication strategies to manage stakeholder relations and protect organisational reputation.
Policy and Procedure Review: Revising and updating organisational policies to strengthen controls and prevent similar incidents.
Staff Training and Development: Providing training programs to enhance employee awareness and preparedness for handling serious incidents.
Legal and Regulatory Compliance: Ensuring that all post-incident actions are in line with legal requirements and industry standards.
Ongoing Monitoring and Support: Offering continued support to monitor the effectiveness of corrective measures and adjust as needed.

Investigative Training

United Outcomes offers advanced investigative training designed to equip risk departments, HR teams, compliance professionals, and supply chain directors with the skills and knowledge needed to effectively manage and resolve complex issues within their organisations.

Our training programs are tailored to the specific challenges faced by each department, providing hands-on experience in advanced investigative techniques, evidence collection, and interview strategies.

Participants learn how to identify and mitigate risks, handle sensitive investigations with confidentiality and integrity, and ensure compliance with legal and regulatory standards.

Through real-world scenarios and expert guidance, United Outcomes empowers teams to conduct thorough investigations, make informed decisions, and strengthen their organisation’s resilience against potential threats

Customisable Training Programs: Tailored training for risk departments, HR teams, compliance professionals, and supply chain directors.
Advanced Investigative Techniques: Instruction on modern techniques for conducting thorough and effective investigations.
Evidence Collection and Analysis: Training on how to gather, preserve, and analyse evidence with precision.
Interview and Interrogation Skills: Developing skills in conducting interviews and interrogations with sensitivity and effectiveness.
Risk Identification and Mitigation: Teaching strategies to identify potential risks and implement appropriate mitigation plans.
Legal and Regulatory Compliance: Ensuring teams understand and adhere to relevant laws and regulations during investigations.
Real-World Scenarios: Practical exercises and case studies that simulate real-world investigative challenges.
Confidentiality and Ethics: Emphasising the importance of maintaining confidentiality and ethical standards throughout the investigative process.

1. ECI Growth Characteristics 2022 report shows the majority of CEOs (74%) in the UK now believe that ESG is equally as important as financial performance

2. In the PwC Global Economic Crime Survey 2024, 55% of respondents reported procurement fraud is a widespread concern in their country.

3. According to FRAUDSCAPE 2024, the flagship intelligence report from the UK’s leading fraud prevention non-profit, 214,882 cases were filed between January and June 2024, an increase of 15% compared to the same period for 2023.

Investigations & Forensics

Supply Chain Investigations & Forensics

Human Resources Investigations

Post Incident Investigation and Forensics

Investigative Training

Learn how United Outcomes can meet your critical needs

Learn how we can meet your critical needs