Leadership Development

Strategic

Strategic training is crucial because it equips leaders with the skills and mindset needed to guide organizations through complex challenges and uncertainties.

Operational

United Outcomes provide real-world, evidence-based training to empower leaders and support managers

United Outcomes offers a comprehensive suite of strategic and operational training programmes designed to equip organisations with the skills and knowledge needed to thrive in today’s complex environment. Our strategic training includes Leadership Training, Decision Making, and Complex Problem Solving, empowering leaders to make informed choices and tackle challenging situations with confidence. In addition, we provide specialised operational training such as Critical Incident Management and Investigation Training, ensuring that your teams are prepared to handle high-risk scenarios and respond effectively to crises.

With United Outcomes, your leadership and management will be equipped to operate efficiently, and with resilience, regardless of the challenges they face.

Leadership Training

Coach Training Business Team

At United Outcomes, our leadership training is built around three core elements: Managing Down, Managing Across, and Managing Up. This comprehensive approach ensures that your managers excel in leading their teams, fostering collaboration with peers, and effectively engaging with senior leaders, including the Executive Leadership Team (ELT), the Board, and Investors. 

By mastering these three aspects, your managers will be better equipped to drive performance, build strong relationships, and contribute to the overall success of your organisation. 

United Outcomes empowers your leaders to navigate the complexities of their roles with confidence and skill.

We also provide leadership training for leaders who need to make critical business decisions in times of serious and major and critical incidents.

Decision Making Training

At United Outcomes, our Decision-Making training is crafted to enhance the decision-making capabilities of both teams and leaders. In today’s fast-paced and complex business environment, the ability to make informed, timely, and effective decisions is crucial for organisational success. Our training programmes are designed to equip your teams and leadership with the skills and frameworks needed to tackle challenges and seize opportunities with confidence.

United Outcomes delivers Decision Making Training that empowers your teams and leadership to navigate complexities and make strategic choices with confidence. By honing these critical skills, your organisation will be better positioned to respond to challenges, capitalise on opportunities, and achieve its objectives.

Structured Decision-Making Frameworks

We introduce proven decision-making models and frameworks that help teams and leaders analyse options, assess risks, and make well-informed choices. /br>
Our frameworks provide a systematic approach to evaluating alternatives and understanding potential outcomes, ensuring decisions are based on comprehensive analysis.

Critical Thinking and Analytical Skills

Training focuses on enhancing critical thinking skills, enabling participants to approach problems from multiple perspectives and evaluate information rigorously.

We teach advanced analytical techniques to help teams and leaders interpret data effectively and make decisions grounded in evidence and insights.

Scenario-Based Simulations

We use realistic simulations and case studies to provide hands-on practice in decision-making under pressure and uncertainty.

Participants engage in exercises that mirror real-world scenarios, allowing them to develop and refine their decision-making skills in a controlled environment.

Risk Assessment and Management

Our training includes techniques for identifying, evaluating, and managing risks associated with various decision options.

We help teams and leaders understand how to weigh potential risks against benefits and implement strategies to mitigate adverse outcomes.

Collaborative Decision-Making

We focus on fostering effective collaboration and communication within teams to ensure collective input is considered in the decision-making process.

Training emphasises methods for building consensus, managing differing viewpoints, and making decisions that reflect team-wide insights and expertise.

Leadership and Accountability

For leadership, we provide specialised training on making strategic decisions that align with organisational goals and drive long-term success.

We cover best practices for taking ownership of decisions, leading through ambiguity, and communicating decisions effectively to stakeholders.

Training and learning need to provide a measurable impact for organisations and their employees. Our training and development services are designed to not only provide a measurable impact, but a sustainable one.

Services

Complex Problem Solving

At United Outcomes, our Complex Problem Solving Training is designed to empower both teams and leaders with the skills needed to tackle intricate and multifaceted challenges. In a rapidly evolving business landscape, the ability to navigate complex problems with innovative solutions is essential for sustaining competitive advantage and driving organisational success. Our tailored training programmes equip participants with advanced methodologies and tools to address and resolve complex issues effectively.

United Outcomes delivers Complex Problem Solving Training that equips your teams and leadership with the skills to navigate and resolve challenging issues. By mastering these techniques, your organisation will enhance its ability to tackle complex problems, drive innovation, and achieve sustainable success.

01.

Advanced Problem-Solving Frameworks

We introduce sophisticated problem-solving frameworks and methodologies that help teams and leaders dissect complex issues, identify underlying causes, and develop strategic solutions.

Our frameworks guide participants through structured processes for understanding problems from multiple angles and devising actionable strategies.

02.

Root Cause Analysis

Training focuses on techniques for conducting thorough root cause analyses to uncover the fundamental issues contributing to complex problems.

Participants learn how to apply tools such as the Five Whys, Fishbone Diagram, and Failure Mode Effects Analysis (FMEA) to pinpoint and address root causes effectively.

03.

Innovative Solution Development

We emphasise creative thinking and innovation techniques to generate novel solutions to complex problems.

Participants engage in brainstorming sessions, design thinking exercises, and scenario planning to explore diverse approaches and select optimal solutions.

04.

Systems Thinking

Our training includes systems thinking principles that help teams and leaders understand how various components of a system interact and influence one another.

We teach participants to recognise patterns, dependencies, and feedback loops that impact problem resolution, enabling more holistic and effective solutions.

05.

Collaboration and Consensus Building

We focus on enhancing collaborative problem-solving skills, ensuring that teams can leverage diverse perspectives and expertise to tackle complex issues.

Training includes techniques for facilitating productive discussions, building consensus, and integrating input from various stakeholders.

06.

Decision-Making Under Uncertainty

Participants are trained in making informed decisions despite uncertainty and incomplete information, using methods such as probabilistic thinking and risk assessment.

We cover strategies for evaluating potential outcomes, managing ambiguity, and adapting solutions as new information emerges.

07.

Implementation and Follow-Up

We guide teams through the implementation of solutions, ensuring that strategies are executed effectively and monitored for success.

Training includes best practices for tracking progress, evaluating the impact of solutions, and making adjustments as needed to address emerging challenges.

Learn how United Outcomes can meet your critical needs

Learn how we can meet your critical needs

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